OUR TERMS & CONDITIONS
These are the terms and conditions that apply to the purchase of drawings and
paintings ("Goods") on the WearefromUa website at www.wearefromua.org ("Website").
The Website and the Goods are provided by the NGO "Spirit of Freedom", registered in accordance with the LAW OF UKRAINE On Public Organizations (Legal Entity Identification Code 44779727), which trades as We are from Ua ("we", "us", "our"). Our registered office is located at - Komarova Lane 5, b.10, Vinnytsia, Ukraine, 21008.
When we refer to "you" and "your" we mean the user of the Website whether or not the person is purchasing Goods from our Website ("User"). These are the terms and conditions ("the Terms and Conditions") which relate to your use of the Website and any purchase of Goods you make from the Website.
The Terms and Conditions contain the following sections:
Part 1 – Your use of the Website
Part 2 – Purchase of Goods
Part 3 – General terms relating to our relationship with you
Please read them carefully before using or purchasing goods from this Website. By using the Website you agree to be bound by these Terms and Conditions. If you do not agree to be bound by these Terms and Conditions you are not permitted to use or purchase Goods from this Website. We recommend that you print or store a copy of these Terms and Conditions for future reference.
We reserve the right to change the Terms and Conditions under which the website is offered at any time. Any such change in Terms and Conditions will be effective once reflected in the text of these Terms and Conditions and published on this web page. You should check the Terms and Conditions periodically to ensure that you are aware of and complying with the current version.
If you have any questions, comments or complaints regarding these Terms and Conditions, our website or products, please contact us at
[email protected].
Part 1 – Your use of the Website
This Part sets out some terms about information on the Website, descriptions of Goods and how you use the Website.
1. Content
1.1 We try to make sure that all information on the Website, including descriptions of our Goods, and listed prices, are accurate and correct at all times. However, mistakes do happen. We will try to resolve all information errors on the Website as soon as reasonably possible, and, if we reasonably think that such an error has affected your purchase of Goods we will try to let you know. However, because we take these steps we will not be liable to you for any errors on the Website.
1.2 You should bear in mind that buying clothing and accessories over the internet provides a different shopping experience to buying in-store. In particular you acknowledge that: - the colours which are shown for the Goods on the Website will depend on many factors – including your display settings; - all products are in one copy
2. Access
2.1 We do our best to ensure that the Website operates properly at all times, but we make no warranties as to the availability or accessibility of the Website, and (save as otherwise set out in these Terms and Conditions) we will not be liable for any damages, loss, costs or expenses incurred by you as a result of any lack of availability or accessibility of the Website.
3. Links
3.1 Any link (be it a hypertext link or other referral device) to any content of any other website ("3rd party site") accessed through this Website is provided solely for the use and convenience of the User. We do not endorse or approve the content of any 3rd party site. We are not responsible for the content of any 3rd party site nor will we have any liability in connection with any 3rd party site (including, but not limited to, liability arising out of any allegation that the content of any 3rd party site infringes any law or the rights of any person or entity).
4. Intellectual Property Rights
4.1 All intellectual property rights and goodwill in or relating to the content of the Website belongs to either us or to our suppliers.
4.2 Nothing contained in these Terms and Conditions or the Website should be construed as granting by implication, estoppel, personal bar, or otherwise, any licence or right to use any of the intellectual property rights in the Website and its content without our permission. However, copying and printing of the Website pages is permitted within the scope of the licence below.
4.3 You may download to a local hard disk and print extracts from the Website solely forpersonal non-commercial use. You may also recopy extracts downloaded in accordance with this paragraph to others for their personal, non commercial use.
4.4 You may not reproduce part or all of the contents of the Website in any form unless it is for personal, non commercial use.
4.5 You may not copy or otherwise incorporate into or store in any other website, electronic retrieval system, publication or other work any of the content of the Website in any form (whether hard copy, electronic or other).
4.6 You may not frame the Website or link to any part of it without our express written permission. If you would like to link to the Website, please email us at
[email protected].
4.7 Notwithstanding the above, caching of this site is permitted by an information service provider acting in the normal course of its business as provided for in the Electronic Commerce ( EC Directive) Regulations 2002.
5. Prohibited Use
5.1 You must be 18 years of age or older to register with the Website and to purchase goods from the Website. By registering to use the Website you warrant that you are aged 18 years of age or older.
5.2 You agree not to use the Website (or any part thereof) for any illegal purpose and agree to use it in accordance with all relevant laws.
Part 2 – Purchase of Goods
This Part sets out the terms which apply to your purchase of Goods from us through theWebsite.
6. Purchase Process
6.1 You make an offer to purchase Goods from us (your "Order") by completing the staged process on the Website as set out below:
Adding product to your basket
Checkout step 1 – Login details
Checkout step 2 – address details
Checkout step 3 – payment details
Confirmation of Order
6.2 Your Order only constitutes an offer to purchase Goods from us, and does not form a binding contract until accepted by us. Where you order more than one item your Order contains a series of offers for each item individually.
6.3 On receipt of your Order, we will send you an acknowledgement email to the email address you supplied in the Order process. This acknowledgement email will contain your Order number, details of the Goods ordered, total cost of the Order, and a delivery estimate. This email is not acceptance by us of any offers to purchase Goods.
6.4 We will notify acceptance of your offer to purchase a product by sending an email advising that your Order has been accepted and despatched ("Acceptance Email"). This Acceptance Email constitutes acceptance by us of your offer and only at this stage is a binding contract created. Until this point you may vary or cancel your Order. We reserve the right to refuse any offer in your Order prior to the acceptance from us of the offer.
6.5 We must receive full payment of the price of Goods charges before we can accept any offers to purchase Goods from the Website. Where you pay by credit or debit card we will process the payment at the time of preparing your Order of Goods for despatch. The price of Goods includes the cost of delivery
7. Availability
7.1 All orders are subject to availability. Availability can be checked online on the product page. If you have any questions, please contact customer support at
[email protected]..
7.2 We reserve the right to withdraw any Goods from the Website at any time before we accept your offer to purchase an item, and we will not be liable to you, or anyone else, for withdrawing goods.
8. Payment
8.1 All prices and charges on this Website are in UK Pounds Sterling and, unless otherwise stated, are inclusive of VAT, delivery charges and any other applicable taxes.
8.2 Payment for Goods ordered online must be made through our Website using Visa, Visa electron, MasterCard, Maestro, Switch, Solo, American Express, Paypal and others. No other method of payment is accepted. Payment will be debited from the customer's credit or debit card at the time of preparing your Goods for despatch.
9. Delivery
9.1 We will deliver the ordered goods to the delivery address you supplied on the order form.
9.2 Terms of delivery will depend on the location of the delivery address
9.3 Please note that Standard Delivery times may vary depending on location.
9.4 A working day is a day which is not a Saturday, a Sunday, a bank holiday or other public holiday.
9.5 An estimated delivery time will be given in the Acceptance Email notifying you that your Order of Goods has been despatched. Although we will use all reasonable means to ensure that your Order of Goods is delivered within the time specified, we cannot accept responsibility for late deliveries that are due to circumstances outside our reasonable control. However, where reasonably possible, we will inform you if we become aware of any unexpected delay in delivery.
9.6 When the goods have been delivered to you, and you have paid the price, you will become the owner of those goods, at which point they will be your risk, and you will be liable for any subsequent damage, loss or destruction.
10. Security
10.1 You must choose a password for your user's account during registration. You are responsible for ensuring that your login details, password and all other details in relation to your account remain confidential at all times. You are responsible for preventing unauthorised persons from using password and all other details. You are responsible for all use of your account using your password and shall only use the Website using your own log-in details and password. You must use every effort to keep your password safe and should not disclose it or permit it to be used by any other person. Please contact us immediately if you suspect that the security of your account is at risk.
10.2 All WearefromUa online purchases take place in a safe environment using the latest security technology to protect our customers.
10.3 We encrypt your debit or credit card information to ensure your transactions with us are private and protected as they travel over the Internet. We accept orders only from web browsers that permit communication through Secure Socket Layer (SSL) technology. This means you cannot inadvertently place an order through an unsecured connection. Most web browsers above Version 3 support this security.
10.4 Your payment details are held in an encrypted format until we process your Order. All Orders are processed on computers that are not connected to the internet. This encryption protects against unauthorised parties reading information that you send us.
10.5 If you have questions regarding our credit card security policies, please contact customer services.
12. RETURNS AND EXCHANGES
STANDARD RETURN (within Ukraine)
If you change your mind and wish to return any item (s) due to non-compliance, you must return the item (s) to us within 14 days of delivery to receive a full refund via the original payment method.
INTERNATIONAL RETURN
To return goods from outside the UA, please contact our e-mail address (hidden) with a letter, the name of which you must indicate as "return of goods". In the letter, indicate the e-mail address used to order the goods and the order number. Enter the name of the product. Wait for the letter about our fixing of your return. Take the package to your local post office. Please save the postage confirmation. Unfortunately, we are currently unable to exchange international orders. In the meantime, we advise you to return unnecessary goods and make another replacement order.
Please wait up to 28 days to process your return from the return date. If your refund has not been processed within 28 days of your return, please contact us at +380968993310 (Viber, Telegram, WhatsApp) and we will consider further investigation.
We will notify you as soon as your return is processed.
Part 3 – General terms relating to our relationship with you
14. We will not be liable for any loss, damage, expense, costs, delays or other liability whatsoever (including without limitation any financial losses such as loss of profit) which you may incur as a result of any event beyond our reasonable control (including without limitation any failure of transmission, communication, computer or other facilities or your inability to access the Website for any reason or any failure, error or delay in the sending or receiving of any notice or communication or instruction through the post or any electronic medium).
15. These Terms and Conditions do not affect your statutory rights as a consumer.
16. If any provision of these Terms and Conditions shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from the Terms and Conditions and that provision shall not affect the validity and enforceability of any remaining provisions.
17. All notices which we need to give to you under these Terms and Conditions will be sent by us to your registered email address.
18. These Terms and Conditions set out the entire agreement between you and us in respect of the sale, purchase and use of the Goods. They supersede any previous agreement or understanding in relation to the subject matter hereof. They may only be varied where separately agreed in writing between you and us.
19. If any provision of these terms and conditions is held by any competent authority to be invalid or unenforceable in whole or in part, the validity of the other provisions and the remainder of the provision in question shall be unaffected.
20. The interpretation, construction, effect and enforceability of this agreement shall be governed by Ukraine Law, and you and we agree to submit to the non-exclusive jurisdiction of the Ukrainian courts for the determination of disputes.